Reference

Legal terms before you join

Our legal page explains the account rules, privacy choices, cookie use, wallet checks and support routes that apply before you open an account.

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How our legal position applies

i30 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms explain how i30 treats account access, identity checks, wallet activity and service use for India. They do not create access in any place where local law does not permit it, and they may change when laws, platform controls or service partners change. You should

1
read the current terms before opening an account and again when we update the page. If a rule applies to payments, verification or withdrawals, we use account records, device signals and support history to apply it fairly. UPI, Paytm and PhonePe references are included only to
2
identify India wallet routes used inside the account flow, not to replace the legal terms that govern your activity.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three ways to raise legal issues

Legal questions need a clear path, not a generic inbox. Use the account email you registered with, include your username if you have one, and describe the term, privacy point or wallet record you want us to check. We may ask for identity details before discussing account-specific records.

Team online

Legal email

Write to our legal contact address from your registered email when you need a term explained, want a privacy request recorded, or need a written response about account eligibility where local law permits.

Account support

Use live account support for faster routing when the legal question relates to login access, KYC documents, UPI wallet records, Paytm entries, PhonePe entries or withdrawal verification already shown in your profile.

Document request

Send a clear request if you need a copy, correction or closure action for account records. We check the request against identity details before sharing or changing anything tied to your profile.

ACCOUNT SAFEGUARDS

Six legal controls on your account

We keep legal handling practical: collect only what the account flow needs, apply checks before sensitive changes, and keep records for audit, fraud control and dispute handling.

Data collected

We collect account details, contact data, device records, login events and wallet references needed to run your profile, verify activity and answer legal requests linked to India access rules.

Cookie use

Cookies help keep your session active, remember language choices and detect unusual access attempts. We use them for account operation and safety, not to change the legal terms that apply.

Account security

Password checks, device signals and verification steps protect your profile before support discusses wallet records or legal requests. If access looks unusual, we may pause sensitive actions while checks run.

Record retention

We keep selected account, KYC, wallet and support records for legal, audit and dispute needs. Retention periods may vary by record type and by rules that apply where access is permitted.

Change requests

You can ask us to correct inaccurate account details or update contact data after verification. Some records cannot be changed if they are needed for audit trails or unresolved disputes.

Escalation path

If a support reply does not address the legal point, ask for escalation and include the case reference. We route privacy, terms and wallet-record disputes to the relevant internal team.

Legal answers for India accounts

These answers explain how we handle common legal points before and after you open an account. They cover access, privacy rights, cookies, wallet records, account changes and support escalation. For account-specific replies, contact us from the email linked to your profile.

Access depends on local law and is available only where local law permits. We may request location, identity or account checks before allowing certain actions, especially where wallet use or withdrawals are involved.

The current terms on this page apply together with privacy, cookie and account rules shown during registration. If we update them, continued use after notice may mean the updated terms apply.

We use account data to create your profile, secure login access, verify wallet activity, answer support requests and meet legal record duties. We do not treat a support chat as consent to change written terms.

Yes, you can request correction of inaccurate account or contact details. We verify your identity first, and some transaction, KYC or audit records may need to remain unchanged for legal reasons.

Cookies affect account access, session security and device recognition, so they belong with the legal terms. You can adjust browser settings, but some account functions may not work without required session cookies.

Wallet records are used to match deposits, withdrawals, refunds, dispute checks and account verification. We may keep selected records where needed for audit, fraud prevention or legal requests tied to your profile.

Contact support from your registered email and state the legal issue clearly. Include account ID, date, wallet reference if relevant and the response you seek, so we can route the case correctly.

Legal terms before you join

Three ways to raise legal issues

Legal email

Account support

Document request

Six legal controls on your account

Data collected

Cookie use

Account security

Record retention

Change requests

Escalation path

Legal answers for India accounts

01 Who can access i30 in India?

02 What legal terms apply when I open an account?

03 How does i30 use my account data?

04 Can I ask for my data to be corrected?

05 Why are cookies part of the legal page?

06 How are UPI, Paytm and PhonePe records handled?

07 How do I raise a legal complaint?

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